Customer Survey

Dear Customer,
As a valued customer, we welcome your comments and suggestions for our services so that we can continue to make improvements to best meet your transportation needs. Please take a few moments to let us know how we can serve you better. We would appreciate hearing from you.

If you have questions or comments with regard to this survey, please contact us
at 800 287 8970.

Thank you!
Le Limo Limousine Service

Customer Survey Form

Name:

We ask you to rate the following on a scale of 1 to 5 (1 being most satisfactory, 5 being least satisfactory) based on your experience and feedback from your client / employee passenger.

Office Staff///////////////////////////////////////////////////////////////////////////////////Rating

a. Telephone Courtesy..............................................................


b. Knowledge of Policies / Services........................................


c. Handling of Reservation........................................................

Drivers/////////////////////////////////////////////////////////////////////////////////////////Rating

a. Appearance..........................................................................


b. Courtesy of Service.............................................................


c. Safe Manner of Operation..................................................


d. Knowledge of Roadways....................................................


e. Timeliness of Driver's Arrival..............................................


f. Assistance with Passenger Needs.....................................

Vehicles/////////////////////////////////////////////////////////////////////////////////////Rating

a. Exterior / Interior Appearance.........................................

b. Cleanliness.......................................................................


c. Safety................................................................................


d. Operation of Equipment.................................................


Rating of Overall Service................................................


Competitiveness of Rate Charged...............................


Satisfaction with Company's
Response to Problems...................................................


What are some things you like best about our company?


What improvements, if any, would you like to see in our transportation services?


Additional Comments: